Owner & Investor

• Are you forced to keep up with the ever-changing fair housing laws and other legislation regarding tenancy, including lead-based paint and toxic mold policies?
• Are you concerned about the possibility of a tenant suing you … and winning?
• Do you have to deal with the collecting rents, late payments, paying local taxes, and bounced checks?
• Do you dread confrontation with tenants, trying to convince them to take care of the property better or start paying their rent on time?
• Do you cross your fingers, hoping that you won’t have to deal with the move-out / advertising / move-in process that occurs between tenants?
• Do you struggle with the process of advertising and showing your vacant home, interviewing tenants, taking applications, and running credit and background checks?
• Do you sometimes feel that you spend all of your time collecting checks, paying vendors, and performing all of the accounting necessary on your rental?

Here are some of the things we do for you:

• Keep on top of regional, state, and federal landlord / tenant law and legislative issues facing property owners and tenants.
• Track vacancy rates, vacancy factors, time-on-market, and rent values for the area, and effectively market your home in print and on the Internet.
• Create and maintain relationships with qualified vendors, including painters, roofers, electricians, plumbers, appliance repairmen, handymen and more.
• Provide appropriate rental applications and forms that, along with a consistent screening process, ensure the highest quality tenants while conforming to all applicable laws.
• Provide a lease agreement to cover your property well, collect and account for rents, and confront tenants to enforce the terms of the lease.
• Perform complete accounting for your property, to ensure a maximum return on your investment and optimum tax benefit.

This sets us apart from other property management companies:

• Personalized, attentive service with thorough communication.
• Expert knowledge of the industry and local real estate market.
• Experience dealing with all kinds of property and tenancy issues.
• Established relationships with local services providers of all types.
• Membership in HERO PM – which provides us with the most advanced technology tools to serve you well.

Please read our Owners’ FAQ for answers to the questions that prospective clients often ask.